Privacy Policy

Last updated: August 27, 2026

This policy explains how Tail & Co. collects, uses, discloses, and protects personal information when you visit thetailnco.com, buy products, communicate with us, or use our services.

Information we collect

Names, email addresses, phone numbers, and billing and shipping addresses.
Orders, transactions, discounts, returns, refunds, and protection-plan purchases.
Payment-related data processed by Shopify and payment providers; we generally do not receive or store full card numbers.
Account details and preferences, if accounts are enabled.
Support messages, photos, videos, reviews, surveys, and claim information you submit.
IP address, browser, device type, viewed pages, interactions, referrers, approximate location, cookies, and similar technologies.
Marketing preferences and interactions with emails, ads, and social content.

How we use information

Process payments, fulfill orders, arrange shipping, and send updates.
Handle returns, refunds, support, fraud reviews, and protection-plan claims.
Administer accounts and operate, secure, personalize, analyze, and improve services.
Detect fraud, abuse, security incidents, and unlawful activity.
Send service messages and permitted promotions; measure advertising and store performance.
Meet legal obligations, enforce terms, and protect rights and users.

Cookies and similar technologies

We and our providers may use cookies, pixels, tags, local storage, and similar tools to operate the store, remember preferences, analyze traffic, prevent fraud, and support advertising. We provide controls or obtain consent where required. Blocking some technologies may affect functionality.

How we disclose information

We may disclose information to Shopify; payment processors; carriers; fulfillment, support, analytics, and advertising providers; advisers; insurers; auditors; authorities; a business successor; or parties you direct or consent to. Some advertising or analytics activity may count as sharing, selling, or targeted advertising under certain laws. Eligible users can use store privacy choices or contact us to opt out where required.

Shopify

Shopify hosts the store and processes information for platform, checkout, security, analytics, and related services under its own privacy materials.

Retention and security

We retain information as reasonably necessary for services, transaction and claim records, legal and tax duties, disputes, fraud prevention, and enforcement. We use reasonable safeguards, but no transmission or storage method is completely secure.

Your rights

Depending on location, you may have rights to access, correct, delete, port, restrict, or object; withdraw consent; opt out of certain targeted advertising, sharing, or sales; or appeal a denial. Email itstailcompany@gmail.com. Identity verification may be required. Promotional emails contain an unsubscribe option; transactional messages may continue.